In This Issue

Past Newsletters

Local and Other News

MedExpress Urgent Care Centers

March 7, 2017

MedExpress®, an Optum company, is a physician-led national leader in urgent care services, including imaging and lab services, and workplace/occupational medical services. With over 200 centers, MedExpress locations are fully integrated into the physician search on® by searching for Urgent Care settings. MedExpress facilities are currently located in 16 states, with plans to open an additional 75 locations in 2017.

Open seven days a week, 12 hours a day, MedExpress centers are helping to address the rising cost of emergency room services for customers. These centers are a viable – often preferable – alternative to the emergency room, offering up to 90 percent of services available in an emergency room (ER) setting for as little as 10 percent of the cost.1

No appointment is necessary and patients are usually in and out in less than an hour. MedExpress facilities put an emphasis on a positive service experience, including a follow-up phone call to every single patient. Locations are warm and welcoming and are designed to look like a family physician’s office.

For more information on where to go for care, compare quick-care options, and review specific costs for care, visit For employers, a toolkit is also available to help educate employees on Quick Care options.

For more information about MedExpress, view the MedExpress brochure or visit

Contact your UnitedHealthcare representative with any questions.


1What MedExpress can treat - National Hospital Ambulatory Medical Care Survey: 2011 Emergency Department Summary Tables: See Table 7 - MedExpress can treat injuries and illnesses labeled non-urgent (level 5), semi-urgent (level 4) and urgent (level 3). Cost of average emergency room visit: According to estimates from the 2008 Medical Expenditures Panel Survey (MEPS), the average charge for a nonemergency visit to an emergency department was $2,101.